Terms and Conditions

1. Introduction

Welcome to AYNUR ("we," "our," or "us"). By accessing or using our website and mobile application (collectively referred to as the "Platform"), you agree to comply with and be bound by these Terms and Conditions.

2. Account Registration

- To access our services, you must create an account and provide accurate personal details, including your full name, phone number, address, company name, and tax identification number.

- You are responsible for maintaining the confidentiality of your account credentials.

- We reserve the right to suspend or terminate accounts that provide false information or violate our policies.

3. Ordering and Payments

- Orders can be placed via our website or mobile application.

- Payments can be made using debit/credit cards, Google Pay, or Apple Pay.

- Once an order is placed, it cannot be modified. Cancellations are subject to our cancellation policy.

- We reserve the right to refuse or cancel any order due to pricing errors or stock unavailability.

4. Shipping and Delivery

- Delivery times may vary based on your location and order volume.

- Customers are responsible for providing accurate shipping details. We are not liable for lost shipments due to incorrect information.

- Shipping costs, if applicable, will be displayed at checkout.

5. Returns and Refunds

- Products can be returned within 1 days if they meet our return policy requirements.

- Refunds will be processed to the original payment method within 2 - 3 business days.

- Certain products may not be eligible for returns (e.g., used or damaged items).

6. Privacy Policy

- We collect and store customer information to process orders and enhance user experience.

- We do not share or sell your personal information to third parties, except as required by law.

- For more details, please review our Privacy Policy.

7. Intellectual Property

- All content, including images, logos, and text, is our property or used with permission. You may not use, reproduce, or distribute any material without our consent.

8. Limitation of Liability

- We are not liable for any indirect, incidental, or consequential damages arising from the use of our Platform.

- We make no warranties regarding product availability, website uptime, or error-free operation.

9. Modifications to Terms

- We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our Platform.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

- Email: management@aynur.net

- Phone: +1 929 559 4273